A standard psychotherapy appointment is 50 minutes in duration, sometimes an individual may need additional time depending on their needs. Extended appointment durations are available by arranging with the individual therapist ahead of time.

Our psychotherapy session fees are determined by the length of the appointment, it is important to our team to be transparent with our fees. Below is a breakdown of cost by appointment durations.

30 minute individual session - $115

50 minute individual session - $170

75 minute individual session - $213

90 minute individual session - $255

120 minute individual session - $340

Payments are made upon conclusion of the session by credit card or other outlined accepted payment methods by Jane App. Payments are processed through Jane App Stripe Integration in a PCI compliant manner, ensuring all of your banking and credit card information is kept secure. The Jane App accepts: Visa, Visa Debit, MasterCard, Debit Mastercard, American Express, Discover, Diners Club, UnionPay, Apple Pay and Google Pay.

A valid credit card or accepted payment method is required on each individual's Jane App profile prior to scheduling an appointment. Credits and other accepted payment methods are input by the individual directly, our therapists are never in contact with client credit cards.

Upon the conclusion of each session, the payment is put through using the Jane App, a receipt is auto populated and emailed to the email address on file. This receipt is yours to submit to your insurance company if you have extended health coverage, or yours to keep on file for tax season.

We understand that life happens and you may have to cancel an appointment. We ask that you please let us know as soon as possible.

Specifically, we require 24 hours notice to cancel or reschedule an appointment. If you need to cancel an appointment, please contact your therapist directly.

Cancelling or "no showing" without 24 hour notice will result in a cancellation fee at your therapist’s full rate. This policy is in place to be fair to other clients and our therapist’s time.

Our team includes Registered Psychotherapists and Registered Social Workers. Services may be covered in full or in part by your extended health insurance or employee benefit plans. Please check with your insurance provider to ensure you are eligible for coverage under therapy services. 

We do not bill insurance companies directly, once the credit card is charged, a receipt is automatically sent to the email on file for you to submit for reimbursement.

We offer therapy to individuals age 12 and up, including pre-teens, teens, adults and families. Sessions are available in person in Whitby and virtually anywhere in Ontario.

Our office is located in Durham Region, the address is 519 Dundas Street East, Suite 203, Whitby, ON. Virtual sessions are available province-wide in Ontario.

You can schedule your free consultation by emailing our team info@maetherapeutics.ca.

You can also book directly by clicking the link where you can navigate to our team Jane App page and select your therapists name to select a date and time in their schedule for you book directly.